PRIVACY POLICY FOR GUELPHGUITARREPAIR.CA

LAST UPDATE: MARCH 2025

BEFORE USING OUR SITE, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

INTRODUCTION

This Privacy Policy is applicable to Guelph Guitar Repair ("Company", "we", "our", "us) and explains how we collect, use, disclose, and safeguard your information when you visit our website guelphguitarrepair.ca (the "Site"). The Company is committed to providing a safe web site for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Site and not to web sites of other companies or organizations to which our Site may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Site, you may be asked to provide us with personal information when you visit certain sections of our Site. Your use of our Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, and the like. On our Site, we offer a contact-us function and a newsletter sign-up form that ask you to provide contact information.

·         Personal Data: We may collect personally identifiable information, such as your name, email address, and phone number when you book an appointment, fill out our contact-us form, or sign up for our newsletter.

·         Usage Data: We collect information automatically when you access our Site, such as your IP address, browser type, and pages visited.

USE OF YOUR INFORMATION

Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Site and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Site to your needs by collecting information about your preferences through tracking of patterns page views on our Site; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

We use the information we collect to:

·         Provide and manage your orders.

·         Respond to your inquiries and support requests.

·         Improve our Site and services.

·         Sign you up to newsletters if you so choose (from which you can be unsubscribed at any time)

PROMOTIONAL AND INFORMATIONAL OFFERS

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Site to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

We may share your information with:

·         Service providers who perform services on our behalf.

·         Law enforcement or other authorities if required by law.

COOKIES

The Company, in common with many web site operators, may use standard technology called "cookies" on its Site. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so. (Cookie Declaration below)

PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of our Site. (Cookie declaration below)

DATA SECURITY

We use administrative and technical security measures to protect your personal information.

YOUR RIGHTS

You have the right to:

·         Access the personal data we hold about you.

·         Request correction or deletion of your personal data.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY
By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at guelphguitarrepair@gmail.com

COOKIE DECLARATION